Product & Services Development

Scope:  the specific processes and activities around improving, introducing, and diversifying the portfolio of products & services.


“Now”

Minimum expectations 2012 to 2015

  • An innovation process and pipeline for new products and services.

“Our Future”

Aspirational Goal for 2020

  • A portfolio of new profitable products and services that include eco technologies.
  • Innovations are effectively deployed internally.

Leadership

Scope:  commitment to demonstrable leadership.


“Now”

Minimum expectations 2012 to 2015

  • Adoption of BS8900 as a framework for Sustainability Management.
  • Accreditation to Investors in People.
  • Adoption of BS25999 as a framework for Business Continuity & Disaster Recovery.

“Our Future”

Aspirational Goal for 2020

  • Sustainability is embedded across the organisation with an online knowledge and best practice portal.
  • A recognised leader of Sustainability amongst sub-contractors and main contractors (through relevant recognitions, awards, indices, etc)
  • Investment in People accreditation includes Leadership and Well-being recognitions.
  • Adoption of BS25999 is supported by ISO27001 Information Security Management.